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They’re hands down the unsung heroes of the industry, so Zango is putting property managers front and centre at a brand new event designed exclusively for PMs.The first Zango Property Management Conference takes place at the Canberra Southern Cross Club on Thursday 9 May 2024, with a morning agenda packed with topics like finance, wellbeing and relationships.The conference will be facilitated by Zango board member and property management powerhouse Kylie Maxwell, uniting industry leaders, experts and professionals to explore the latest trends and best practices shaping the field today.<img alt="240305_NaomiEvent_LoRes_13 (1)" class="richtext-image full-width" height="529" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/240305_NaomiEvent_LoRes_13_1.width-800.jpg" width="800">It’s the first in a series of events Zango will host for property managers, with the business hoping to become “a resource hub” for the property management side of the industry.“Sales is the short-term game of the industry, while property management is the long-term game,” says Zango General Manager Karen Ligdopoulos.“We’re privileged to work alongside the property managers of Canberra, and hear the challenges they face in real-time.“This event is a way to go deep on those challenges, and bring education, collaboration and inspiration to a side of the industry that’s often overlooked. A safe space where property managers can get accurate information and feel included.“We’ve shown with our free ‘Zango presents’ series that we’re serious about nurturing a real community around property in Canberra. Our Property Management Conference builds on and reinforces that.”<h3 data-block-key="4ugrq">The guest lineup</h3><h4 data-block-key="4278v">Kate Freeman, The Healthy Eating Clinic</h4><img alt="Kate Freeman" class="richtext-image full-width" height="800" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/Kate_Freeman.width-800.jpg" width="800">Kate Freeman is a Canberra-based nutritionist who’s passionate about providing honest, simple nutrition advice — and doing it in such a way that inspires and motivates people to make positive lifestyle changes.Property managers are among the most time poor in the industry: ducking between appointments, meeting landlords and tenants, always on the phone. Add to that a family to manage before and after work, and decisions around what you’ll eat become more and more pressured. Kate will show you how two or three ingredients from the supermarket can be all you need to keep your body fueled in a busy day,<h3 data-block-key="88b5">Chris Miller, Vantage Strata</h3><img alt="Vantage-Strata-Chris-Miller" class="richtext-image full-width" height="1036" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/Vantage-Strata-Chris-Miller.width-800.jpg" width="800">Chris has over a decade’s experience in the property sector, predominantly in strata management and commercial property consulting.He’s always had an “on the tools” involvement in all areas of strata management, from day to day administration of Units Plans, to providing advice in relation to new developments and precincts. He’ll join us at the conference to go deep on the role a strata manager plays for strata communities, including the immense pressure they face on a daily basis. He’ll also explore what an optimal relationship between property management and strata management looks like.<h3 data-block-key="a53v7">Scott Cameron, Nectar Mortgages</h3><img alt="Scott Cameron" class="richtext-image full-width" height="360" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/Scott_Cameron.width-800.jpg" width="360">In their day-to-day communication with landlords (investors) and tenants (future buyers), property managers have an opportunity to not only upsell their own agency if it offers sales, but to plug their clients into a mortgage broker should they need one.Scott Cameron has 39 years experience in finance and over 20 years as a mortgage broker, and will discuss the right moment – and the process for – recommending a broker. As a Nectar broker, Scott has access to more than 30 lenders across Australia and can assist with pre-approvals, First Home Owner Grant applications and other documentation.The first Zango Property Management Conference will be held on Thursday 9 May 2024 at the Canberra Southern Cross Club, Woden, and is free for property managers right across Canberra.To register <a href="https://www.eventbrite.com.au/e/zango-property-management-conference-tickets-877028213997?aff=oddtdtcreator&amp;_hsmi=301311397" rel="nofollow" target="_blank">head to Eventbrite</a>.

Attention Canberra property managers: We’ve designed an event just for you

<h2 data-block-key="d78po">New agency: <a href="https://zango.com.au/agencies/mick-barlow-property/" rel="nofollow" target="_blank">Mick Barlow Property</a></h2><img alt="mick barlow" class="richtext-image full-width" height="533" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/mick_barlow.width-800.jpg" width="800">Mick Barlow’s been a name synonymous with property in Canberra’s north for more than 30 years.Mick and dad Bob, along with Marge Hall, owned Elders Real Estate in Jamison in the early 1990s. Young Mick, who’d grown up on the north side, started out as a sales consultant and then made the move into property management. He loved every aspect of real estate; and still does.After selling the Jamison office to Ray White in 2016, Mick joined the team at McGrath Estate Agents before trying his hand at something new. But real estate was in his blood and now he’s back — and it’s his own name on the door.Mick bought the Wright Dunn Ainslie office late last year (he loves Ainslie, describing it as “a town within a town”) and is hoping the new Mick Barlow team will have a solid impact in north Canberra.“I think having my name on the door gives it a family feel and that&#x27;s what we are really, a family business,” Mick says.“My brother John’s working with me, we’ve kept the team on board in Ainslie and we’re pretty excited.”Mick’s original client list from the 1990s hasn’t changed much and he’s now selling third and fourth homes for many of them. Having grown up in Lyneham, then Spence, and then Hall, Mick understands the benefits and the differences of the inner north, the suburbs and rural northern Canberra.“It’s a people business we’re in and the way you communicate is everything,” Mick says.“I remember when I first started in real estate, they tried to say that the internet would eliminate the need for agents.“But here we are in 2024 and in more demand than ever before; it’s about relationship building and trust and at the end of the day it&#x27;s very personal.”Mick Barlow Property offers sales and property management services.<h2 data-block-key="9801f">New team: Ray White Canberra Projects</h2><img alt="Projects - press release photo (1) (1)" class="richtext-image full-width" height="545" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/Projects_-_press_release_photo_1_1.width-800.png" width="800">There’s an air of excitement in the Ray White Canberra office as the agency’s project marketing team expands from one to five.The new team has a combined 40 years experience in project marketing and Ray White Canberra Chairman Ben Faulks believes the fusion of “local knowledge, national reach” will give it an edge in the capital.“With the support of the broader Ray White Canberra network, including residential sales, property management, commercial and mortgage brokering – plus an extensive national Ray White Projects network – we offer a holistic approach that’s unmatched in the region,” Ben says.“This transition marks a significant evolution in our approach to project marketing, allowing us to redefine industry standards and deliver exceptional results for our clients.”EKKO in Whitlam, Hakea in Denman Prospect and G+ Residences in Giralang are just some of the stunning new developments being marketed by the new team.“These projects highlight our ability to handle a diverse range of developments,” Ben says.“With each project, we strive to set new standards for quality, innovation, and customer satisfaction.”He describes the vision for Ray White Projects Canberra as “becoming the premier destination for project marketing in the region”.“We’ll leverage the extensive network and resources of Ray White to set new benchmarks for excellence in the industry, forge strong partnerships with developers and deliver outstanding outcomes,” he says.“Over the next 12-24 months, we want to expand our portfolio and solidify our reputation as a trusted and innovative leader in project marketing.”Pulling together a new team offers new opportunities for growth, innovation and collaboration, Ben says.“With diverse roles and backgrounds, each team member brings a fresh perspective and expertise to the table,” he says.“That’s an environment ripe for creativity and success.“The excitement for us lies in the potential to redefine project marketing in Canberra.”<h2 data-block-key="duaqc">New structure: Vantage Strata</h2><img alt="Rupert and Chris Image" class="richtext-image full-width" height="800" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/Rupert_and_Chris_Image.width-800.png" width="800">With the Albanese Government committing to building 800,000 new strata-titled dwellings across the nation over the next five years, strata managers are becoming more and more critical to the property market.But they’re “rare as hen’s teeth” says Vantage Strata CEO Rupert Cullen, with many burning out and leaving the industry.So Vantage Strata has taken action.The entire business is now designed around strata managers, providing them with increased support with people in highly specialised roles including trust accountants, accounts payable and receivable clerks, maintenance officers, facilities managers and building managers.“The growth of new strata properties is accelerating and won&#x27;t slow down,” Rupert says.“Chris [Miller, Vantage Strata Business Development Manager] and I had been debating and the system&#x27;s broken. The traditional structure isn&#x27;t working. It&#x27;s not getting the right outcomes for the building owners, the occupants or the tenants.“It’s a really tough job being a strata manager; they&#x27;ve got to be an accountant and a procurement officer and pay invoices. It&#x27;s morphed from where it was 15 years ago when you&#x27;re doing three story walk-ups in Gungahlin to now massive complexes that have community titles, five buildings and 850 lots.“One person cannot be the master of all. So it was born out of necessity.”The new structure takes Vantage Strata from one very large business of 15,000 lots down to three small businesses or “pods” of 5,000 lots within the one business.“Each pod has a pod leader and then a team of people in and around, supporting the strata managers.“We’ve moved away from this reliance of the strata manager being Grand Central Station to making sure that when a task or an issue arises, it goes to the person that is best capable of dealing with that issue. Rather than the strata manager trying to be the jack of all trades, master of none.”Vantage Strata launched in 2016 with “zero lots under management”. Today, the business manages just under 15,000 lots with Geocon’s Republic Precinct and Morris Property group’s Sentinel in Belconnen among the biggest clients on the books. Vantage has 83 staff, including an office in Kuala Lumpur.“While we’ve got an excellent reputation and do manage a lot of very, very large developments, the philosophy that Chris and I have is that we need to lift the bar across the industry,” Rupert says.“And that doesn&#x27;t just mean the big end of town in terms of big developments.“The five-packs, ten-packs, townhouses, and small complexes out in Googong for example are just as important. They need just as much good advice and demand just as much professionalism.”

A new agency, a new team and a restructure: our wrap of the latest industry news

With Canberra’s changing skyline fuelled by strong population growth and a thriving economy, strata management companies have seen increased demand for their services in recent years.An unwavering focus on customer experience has pushed local strata management business <a href="https://vantagestrata.com.au/" rel="nofollow" target="_blank">Vantage Strata</a> to new heights, with the company recently taking out the ACT Strata Community Business of the Year for the second year in a row.This places them in the running for the Strata Community Association’s Australasian awards to be held this June 23. At the same event last year, Vantage Strata made history by becoming the first ACT business to win <a href="https://zango.com.au/news/canberra-business-vantage-strata-takes-out-australasian-award/" rel="nofollow" target="_blank">Strata Community Management Medium Business of the Year</a>.<img alt="vantage_strata_md_chris_miller.png" class="richtext-image left" height="337" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/vantage_strata_md_chris_miller.width-500.png" width="500">Chris Miller, Managing Director for Vantage Strata, says their team is proud to again be recognised for their efforts.“Ultimately we’re driven by our vision to be the best service provider we can be, and satisfaction comes from a job well done. But it is nice to stop occasionally and mark our achievements through awards, and it’s humbling that the peak body for strata management has recognised us in this way.”Having grown 50% year on year for several years, Chris notes that the company’s success stems from a dedication to retaining the best strata managers which ensures the highest quality customer experience.“Our growth has come off the back of an exceptionally high retention rate for staff and clients, which is a real outlier in an industry with a typically high churn rate of strata managers.“It’s disrupting to clients when they build relationships with strata managers who leave for another company, so it’s pleasing that our team culture is one where our people commit to us for the long term.”The close knit Vantage Strata team recently took part in the Geocon Stair Chase Challenge for Menslink which involved sprinting up 27 flights of stairs in Geocon’s tallest Canberra building. The event raised $15,000 which will go towards helping young men in Canberra who are going through a tough time. <img alt="vantage_strata_team_2.png" class="richtext-image left" height="337" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/vantage_strata_team_2.width-500.png" width="500">“It was really hard, and I ran up with my younger brother Jake who also works for Vantage Strata. He beat the boss to the top by a minute! And while Vantage Strata didn’t come away with the team victory on the day, we had the fastest female runner (Brittany Durand, senior strata manager).”Of participating in a charity event for Menslink, Chris says “It’s important for us to give back to the community and support organisations that reflect our own values. <img alt="vantage_strata_team_1.png" class="richtext-image left" height="337" src="https://d2t3vhau9g43uy.cloudfront.net/media/images/vantage_strata_team_1.width-500.png" width="500">“We think the comradery and peer support Menslink provides to men in our community is particularly important and reflects our own ethos of supporting each other through mentorship and shared experience.“In particular, we have a high concentration of men of various ages in our on-site building management division. One of the great joys of growing this business has been observing how they support each other through the daily challenges of work and in their personal lives. We see Menslink as a natural extension of that philosophy in the community.”

3 news articles with tag chris-miller

Attention Canberra property managers: We’ve designed an event just for you

A new agency, a new team and a restructure: our wrap of the latest industry news

Vantage Strata reaching new heights in more ways than one