Ben Faulks - Executive Director & Founder
Founding Ray White Canberra in March 2010 is one of the best decisions Ben ever made. The ability and freedom to craft a culture and set of values of which Ben and his co-Director Scott Jackson are immensely proud of has been their greatest professional achievement to date. They have successfully provided a vehicle for their teams to pursue their own careers, as well as forming the foundation for lifelong friendships.
Ben and the broader Ray White Canberra team have sold, rented and financed many thousands of homes, and done it all with an unrelenting focus on the customer experience.
Ben has built a business based around 5 key defining points of difference in the Canberra real estate market;
- Customer experience
- Great culture and environment
- Auction excellence
- Consistent systems and processes
- Caring and nurturing approach to supporting our team
After a brief career at Macquarie Bank, Ben joined the Ray White Canberra team as General Manager. 12-months later he founded the Belconnen office with his partners, later becoming the major partner and CEO of the entire Canberra business.
Ben loved his early years in real estate when he was actively working with buyers and sellers on a daily basis. Ben still enjoys being ‘on the tools’, but even more than his true bread and butter, he’s enjoyed growing the Ray White Canberra business from 3 to over 60, and helping guide some of the best real estate agents in the ACT.
Ben is known for his immense passion for real estate and personal drive, a genuine desire to help other people, and a willingness to work hard. He has learnt that real estate is a unique industry full of opportunity. The Ray White Canberra business has been built to harness all those factors into a vehicle which delivers the best possible experience for the team, and that they in turn, will move heaven and earth for their clients.
About Ray White Canberra
Our approach to business is fairly basic: We do everything that we can to look after our team, and then make business decisions by considering what is best for the customer.
That simple approach has allowed us to scale from a tiny 3 person operation in Belconnen, to one of the industry’s most respected real estate operations in the country. Our team is bound by a collective ambition and taking extreme pride in the role we play in the transfer of home ownership.
By operating from two large offices in Canberra’s North & South, the Ray White Canberra team balances the service level and systems you would expect from the country's largest brand, with a highly localised approach that celebrates the unique identity of each suburb and location.
Within the real estate industry our sales team are famous for our expertise in Auction. We are most proud of our average bidders at Auction consistently exceeding the industry average, which allows us to create competition for our sellers and achieve higher prices. We don’t take this responsibility lightly, and train this art relentlessly combined with how to negotiate on the Auction floor. Want to know how to pick a good real estate agent? Ask them how they work with a single bidder at Auction and see how confident you are in their response.
Our rental team is known for respectfully walking the tightrope between maximising the return on investment for our landlords, and helping our tenants find a place to call home. We don’t leave customer satisfaction to chance, and monitor how happy our clients are on a daily basis. We value feedback, and act quickly to address any concerns.
Buyers can access our mortgage broking team led by Nitish Kumar. Like real estate agents, not all brokers are the same, and the Loanmarket Horizon team are at the top of the ladder for compliance and customer satisfaction.
Proudly founder led by Canberra locals Ben Faulks & Scott Jackson, and underpinned by more than 120 years of family ownership by the White Family, regardless of what your real estate needs might be, you are in safe hands with Ray White Canberra.